Personal Data Protection

dj2d Privacy Policy

dj2d handles player personal information with full responsibility. This policy clearly explains what data we collect and how we use it.

Last updated: 30 October 2026

1

Introduction and Purpose

dj2d's Privacy Policy applies to our website dj2d.wine and all related services. This policy is written to explain how we collect, store, protect, and under what circumstances we may share players' personal information.

We value the trust of our players. By using our website, creating an account, or accessing our services, you are considered to have agreed to the terms of this Privacy Policy.

Please read this page carefully. If anything is unclear, you can contact us at [email protected] with your questions.

2

Information We Collect

We only collect the information needed to provide our services properly and to keep player accounts secure.

Identity Data

Information provided when opening an account—

  • Full name
  • Date of birth (for age verification)
  • Contact phone number
  • Email address
  • Residential address

Financial Data

Related to deposit and withdrawal transactions—

  • Payment method (KBZPay, Wave Money, AYA Pay, Bank Transfer)
  • Deposit/withdrawal records
  • Phone number or bank account used for deposits (stored with encryption)

Gaming Data

Records related to gameplay history—

  • Game history and results
  • Bonus claims and activity
  • Session duration and play patterns

Technical Data

Automatically recorded from website usage—

  • IP address
  • Browser type and version
  • Login time and recently visited pages
  • Cookies and session tokens
3

How we use your data

We use the data we collect only for the following purposes—

  • Account management: To create, verify and recover player accounts
  • Financial transactions: To process deposits, withdrawals and bonus payments accurately
  • Service improvement: To make the player experience better
  • Security checks: To prevent fraud, scams and money laundering
  • Ensuring fair play: To detect bonus abuse and irregular gameplay
  • Legal requirements: To maintain records in compliance with applicable regulations
  • Customer support: To resolve player questions, complaints and issues
  • Personalised offers: To present promotions that match a player's gameplay style

We will not sell player data to third parties for money. We will not share any data outside the conditions set out in this policy.

4

Third-party sharing policy

We protect player personal data as much as possible. Sharing may only occur in the following situations—

  • Service providers: Payment service providers (KBZPay, Wave Money, AYA Pay) may receive the data needed to process deposits and withdrawals. They are contractually required to use data we provide only for their own services.
  • Technology providers: Technology companies involved in website operations and game platforms may be included. They are bound by data protection agreements.
  • Legal requests: We may disclose data when required by legal process or court order.
  • Fraud prevention: We will report to relevant authorities investigating financial crimes if required.
Important: We will never sell, rent or otherwise share player personal data with advertising companies, data brokers or unrelated third parties.
5

Cookies and Tracking Technology

Our website uses cookies and tracking tools. These help improve the browsing experience for players.

Essential Cookies

These are required for the website to function properly— they include login sessions, security tokens and reference session IDs.

Functional Cookies

Used to save player preferences and settings— including language choice, screen settings and similar.

Analytics Cookies

These help us understand how players use the website. This data is used to make improvements.

You can restrict or block cookies through your browser settings. However, if essential cookies are disabled, some website features may not work properly.

6

Data retention period

We store player data on secure servers using SSL encryption. The retention period depends on the type of data—

  • Account data: Retained for an appropriate period after account closure in line with legal requirements
  • Financial records: Retained for up to 5 years as required for financial auditing
  • Communication records: Customer support records are retained for 2 years to allow issue resolution
  • Cookies Data: Session cookies or temporary session cookies will be deleted when the browser is closed

If a player requests account closure, we will delete any data that is no longer required by law.

7

Player's Personal Data Rights

Players have the following rights regarding their personal information—

Right to Access

You have the right to view the data stored in your account.

Right to Correct

You can request corrections to any personal information that is inaccurate or incomplete.

Right to Delete

You can request deletion of data that is no longer required by law.

Right to Restrict

You can request that data processing be restricted — especially if you believe the data is inaccurate.

Right to Portability

You have the right to receive your data in a transferable format.

Right to Object

You can object to personalised advertising or data sharing.

To exercise any of these rights, contact us at [email protected]. We will respond promptly and thoughtfully.

8

Protection of Minors

dj2d prohibits anyone under 21 from playing. We do not collect personal information from anyone under 21.

If we become aware that someone under 21 has accessed our website by mistake, we will immediately delete their data and close the account.

Players must be 21 or older — we verify the player's date of birth at the time of registration.
9

Data Security Measures

We use industry-standard technologies to protect players' personal information—

  • SSL Encryption (TLS 1.2/1.3): All data transmissions are encrypted
  • Data Encryption: Sensitive data stored on our servers is protected with encryption
  • Access Control: Player data can only be accessed by authorised staff
  • Regular Audits: Our security measures are reviewed and updated on a regular basis
  • Data Segregation: Player data is stored across separate databases to minimise the impact of any breach

In the event of a data breach, we will notify the affected players promptly and take immediate remedial action.

10

Policy Changes

We may update this privacy policy from time to time in line with business requirements, legal changes, or improvements to our services.

If there are significant changes to the policy, players will be notified upon logging in. We will aim to give at least 14 days' notice before any change takes effect.

Continued use of the website after a policy change will be taken as acceptance of the updated policy. If you do not agree, you can contact us at [email protected].

11

Contact Us

If you have any questions, requests, or complaints regarding this privacy policy, we are available 24/7 in Burmese to assist you—

Contact by Email

For enquiries related to the privacy policy—

[email protected]

Contact via Live Chat

For immediate assistance, you can reach us through Live Chat on the website. 24/7 support in Burmese is available.

At dj2d, we always put players' trust and privacy first. Our support team will respond to any question carefully and promptly.

Frequently Asked Questions

What You Should Know About Personal Data Protection

We never sell or share player data with advertising companies or unrelated third parties. We only share the necessary data with KBZPay, Wave Money, and AYA Pay to process payments. Data may be shared with law enforcement only when required by law.

Retention periods depend on the type of data. Account data will be kept after account closure in line with legal requirements. Financial records will be kept for 5 years. Customer service records will be kept for 2 years. Data past its retention period will be securely deleted.

Yes, you can request deletion of data that is no longer required by law. Contact us at [email protected] to make a request. We will explain in advance which data — such as financial records — cannot be deleted due to legal requirements.

If essential cookies are disabled, login, session management, and some features may not work correctly. If only analytics cookies are disabled, you can continue using the website normally.

We use TLS 1.2/1.3 SSL encryption for all data transmissions. Server data is also protected with encryption. Access to player data is restricted to a limited number of staff. Server security is reviewed and updated regularly.

If there are major changes to the policy, a notification will appear when you log in. We will try to give 14 days' notice before any changes take effect. You can also check the "Last updated" date on this page.

If you wish to complain about how your data is handled, contact us at [email protected] with full details. You can also reach us instantly via Live Chat on the website. Myanmar-language customer support is available 24/7.